The growth in public service outsourcing without evidence of its impact is perplexing
Public expenditure on public service outsourcing has almost doubled from £64bn to £120bn a year since 2010, according to a recent report from Information Services Group (ISG) as reported last week in the FT: http://www.ft.com/cms/s/0/244f0bd8-eccb-11e4-a81a-00144feab7de.html#axzz3Z4JoHSzj
In fact, public service outsourcing has not only grown in terms of volume of expenditure but also in the scope...