Category Archives: public services

Pip And ESA Assessments Are Failing And It Is Time To Assess All Public Service Outsourcing

The report from the House of Commons Work and Pensions Select Committee on the operation of the outsourced PIP and ESA assessments is yet another significant blow public service outsourcing. Though in reality, these blows are being inflicted not by the Select Committee but by poor contractual arrangements, poor contractor performance and, as in the… Read More...

Public procurement professionals must step up and speak up in 2018

2018 will be another challenging year for the public sector. Austerity, cuts to funding, staffing and services will continue unless there is either a change of government in Westminster or the current government very surprisingly undergoes a Damascene conversion. Demand for services, especially social care, will continue to grow. There will be ridiculous calls for… Read More...

John Tizard: Don’t avoid social outcomes in public procurement; these can be EU-compliant

Last week when attending the European Public Service Awards (EPSA) Final Event and Awards Ceremony in Maastricht, in addition to meeting, talking with and learning from the many award winners from across Europe it was very encouraging to hear a senior EU Commission official speak about the need to address social outcomes through public procurement.… Read More...

Public Services Should Value And Respect Citizens – They Are Not Supermarkets With Consumers

Over the last few decades, all governments have seen their stewardship of public services as requiring them to introduce/adopt more and more practices and the language of commercial businesses. This approach does not fit easily with public service and a public service ethos. One specific problem is that when combined with political expediency, an impatience… Read More...